Refunds & Exchanges

Freyya’s Refund Policy:

Thank you for shopping at Freyya!

We offer refund and/or exchange within the first 5 days of your purchase, if 5 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for refunds and exchanges:

- Your item must be unused, unwashed and in the same condition that you received it in.
- ⁠The item must be in the original packaging with all its labels.
- ⁠To complete your return, we require a proof of purchase such as your order number.
- ⁠Only regular priced items may be refunded, sale items cannot be refunded.
- ⁠If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
- Depending on where you live, the time it may take to receive your refund may vary. However, the maximum refund period is 7 business days.
- ⁠Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund. We charge 80 egp from the total price for return fees.

 (If you wish to return or exchange a product you need to fill out one of the following forms below)